The service ensures remote, confidential, and supportive care, expands access to mental health care, and serves as an entry point to the Psychosocial Care Network (RAPS), including support for family members.
Among the measures taken by the Ministry of Health is an investment of R$ 6 million in the first national SUS (Brazilian Public Health System) survey on gambling and betting.
With the theme "Making self-exclusion in retail work for everyone," the meeting brought together representatives from various lotteries to share practices already implemented and discuss possible paths to address one of the sector's main challenges.
Lawyer Luiz Felipe Maia points out that the real choice Brazil faces is not between "having betting" or "not having betting." That choice simply doesn't exist. The true choice is between having regulated betting or having illegal betting.
Serpro's participation in the SBC Summit Rio highlights how public technology underpins regulation and supports sector compliance. Since January 2025, with the entry into force of the regulatory framework, the State and the market have been advancing in the discussion of topics such as digital identity, fraud prevention, mitigation of social risks, and responsible use of data.
The lawyer argues that immediate regulatory adjustments and structural improvements to the flow of information between the platform and the operators are urgent measures to prevent an instrument designed for social protection from being used as a mechanism for opportunistic arbitrage.
Experts criticize the trivialization and political use of a tool created exclusively for the protection of people susceptible to or already affected by gambling addiction, due to the concept used by the government to disclose the number of subscribers on the social media of official platforms.