SPA/MF Ordinance No. 1.207, of July 29, 2024
Establishes the technical requirements for online games and live game studios to be observed by fixed-odds betting lottery operators, as referred to in Article 29 of Law No. 13.756, of December 12, 2018, and Law No. 14.790, of December 29, 2023, and amends Ordinance SPA/MF No. 615, of April 16, 2024.
The Secretary of Prizes and Betting of the Ministry of Finance, in the exercise of the powers conferred upon him by Article 55, item I, subparagraph “d”, of Annex I, of Decree No. 11.907, of January 30, 2024, and considering the provisions of Article 29, § 3, of Law No. 13.756, of December 12, 2018, and Article 7, § 1, item VII, of Law No. 14.790, of December 29, 2023, resolves:
CHAPTER I
PRELIMINARY PROVISIONS
Article 1. This Ordinance establishes the technical requirements for online games and live game studios to be observed by lottery operators of fixed-odds betting, as referred to in Article 29 of Law No. 13.756, of December 12, 2018, and Law No. 14.790, of December 29, 2023, and amends Ordinance SPA/MF No. 615, of April 16, 2024.
Article 2. For the purposes of this Ordinance, the following definitions apply:
I – Betting system: a computerized system managed and made available by betting operators that allows bettors to register, manage their virtual wallets, and perform other functionalities necessary for the management, operation, and sale of fixed-odds bets;
II – online game: an electronic channel that enables virtual betting on a game in which the outcome is determined by the result of a random future event, based on a random generator of numbers, symbols, figures or objects defined in the rules system;
III – Live gaming studio: a physical environment that uses live video streaming technology to provide live online games to a remote gaming device integrated into the betting system, allowing the bettor to participate in live games and interact with game attendants;
IV – certifying entity: a legal entity with operational capacity recognized by the Secretariat of Prizes and Bets of the Ministry of Finance to test and certify equipment, programs, instruments and devices that comprise betting systems, live game studios and online games used by operators of the fixed-odds betting lottery modality, observing the technical requirements established in specific regulations;
V – Critical component: any component whose failure or compromise may lead to the loss of the bettor's rights, loss of revenue for the Union or legal recipients, impediment or difficulties in the regulator's access to operational information, occurrence of unauthorized access to betting system data, or non-compliance with the rules governing fixed-odds betting operations in the country;
VI – Multi-betting games: games in which the bettor's actions or the results obtained by him are influenced by the result or action of any other bettor;
VII – Fantasy sport: an electronic sport in which competitions take place in a virtual environment, based on the performance of real people, in which:
a) the virtual teams must consist of at least two real people, and the performance of these teams depends primarily on the knowledge, statistical analysis, strategy, and skills of the fantasy sports players;
b) the rules are pre-established;
c) the guaranteed prize amount is independent of the number of participants or the amount collected from registration fees; and
d) the results do not stem from the isolated outcome or activity of a single person in real competition;
VIII – Games of skill: a category of game in which the outcome is determined primarily or mainly by the mental or motor skills of the participant, such as dexterity, expertise, intelligence, ability, and mastery of knowledge, even if there are non-prevailing random events;
IX – Peer-to-peer (P2P) games: games in which the betting operator does not engage in offering the game, providing the environment for use by bettors and charging a commission fee on the winning bet or bettors;
X – Multiplication factor: a multiplier defined in the online game's paytable that shows, at the time the bet is placed, the bettor's chances of winning if the combinations or the outcome of the bet are realized; and
XI – Payout table: certified online game table that translates its mathematical behavior based on manufacturer data, including the return percentage and reflecting all possible payouts or prizes.
CHAPTER II
TECHNICAL REQUIREMENTS
Article 3. In addition to observing the technical and safety requirements established in SPA/MF Ordinance No. 722, of May 2, 2024, and its annexes, online games and live game studios used by operating agents for the exploitation of the fixed-odds betting lottery modality must observe the technical requirements established in this Ordinance and its annexes.
Sole paragraph. For the purposes of this Ordinance, the following are not included in the category of virtual online fixed-odds betting event:
I – games of skill;
II – Fantasy sports;
III – multi-bettor games; and
IV – Games between P2P bettors.
Article 4. Online games made available to bettors must display, at the time of betting, a multiplier for each unit of national currency wagered, which defines the amount to be received by the bettor in case of a prize.
§1 The outcome of the online game must be determined by the outcome of a random future event, based on a random number, symbol, figure, or object generator defined in its rules system.
§2 The payout tables, covering all the bettor's earning possibilities, must be made available to the bettor before placing bets on the respective online game, as per Annex I.
CHAPTER III
FROM CERTIFICATION
Article 5. The online games to be made available to bettors and the live gaming studios used by betting operators must be certified by a certifying entity whose operational capacity has been recognized by the Prizes and Betting Secretariat of the Ministry of Finance, in accordance with MF-SPA/MF Ordinance No. 300, of February 23, 2024.
§1 The certificates issued by the certifying entity must attest that the online games and live game studios are in full compliance with the technical requirements defined in this Ordinance and its Annex I.
§2 The certification entities must also observe, for the purposes of the provisions in the heading, the technical and security requirements defined in SPA/MF Ordinance No. 722, of May 2, 2024, and its annexes.
§3 Online games and live gaming studios must maintain valid certificates for the entire duration of the authorization granted by the Prizes and Betting Secretariat of the Ministry of Finance for the operation of the fixed-odds betting lottery modality.
§4 The certificates issued by the certifying entity for online games must be revalidated whenever there is an inclusion, alteration, or exclusion of critical components.
§5 The certificate revalidated under the terms of § 4 must be forwarded, through the Betting Management System – SIGAP or another system that may replace it, to the Prizes and Betting Secretariat of the Ministry of Finance within five working days after its issuance.
Article 6. Certificates must be issued specifically for Brazil by certifying entities authorized by the Prizes and Betting Secretariat of the Ministry of Finance, in accordance with MF-SPA/MF Ordinance No. 300, of February 23, 2024.
Article 7. Betting operators may present a valid certificate for online games issued by certifying entities authorized by the Secretariat of Prizes and Bets of the Ministry of Finance in the name of the game supplier or developer with whom they have a service agreement, subject to the provisions of Article 6.
Sole paragraph. In cases where operating agents use a technological solution different from their betting systems to offer online games, the agents must present a certificate of integration between the platforms, in accordance with MF-SPA/MF Ordinance No. 300, of February 23, 2024.
Article 8. Betting operators must submit, within ninety days of the granting of authorization to operate the fixed-odds betting lottery modality, an evaluation report of the technical requirements defined in Annex II of this Ordinance, issued, with respect to live game studios, by a certifying entity whose operational capacity has been recognized by the Secretariat of Prizes and Bets of the Ministry of Finance.
Sole paragraph. The evaluation reports mentioned in the heading must be revalidated annually and sent to the Prizes and Betting Secretariat of the Ministry of Finance within five business days of their issuance.
CHAPTER IV
FROM THE BETTING TERMINALS
Article 9. Betting operators may not offer online gambling in physical establishments, through equipment or other devices, in accordance with paragraph 2 of article 14 of Law No. 14.790, of December 29, 2023.
CHAPTER V
FINAL DISPOSITIONS
Article 10. Data, information, and documents related to online games and live gaming studios must be available to the Prizes and Betting Secretariat of the Ministry of Finance for a minimum period of five years from the date they are created.
Article 11. Article 2 of Ordinance SPA/MF No. 615, of April 16, 2024, shall be amended as follows:
"Article 2 ……………………………………………………………………………………………………..
VI – Online gaming session: the period between the start of the online game that is the subject of a bet and its conclusion, characterized by the bettor leaving the online game or by their inactivity in that game for thirty minutes.
……………………………………………………………………………………………………… .. ”(NR)
Article 12. This Ordinance shall enter into force on the date of its publication.
REGIS ANDERSON DUDENA
ANNEX I
OF ONLINE GAMES
GAME REQUIREMENTS
Bettor Interface
1. The bettor's interface is defined as an application or program through which the user views and interacts with the game software, including touchscreen displays, keyboard, mouse, or other forms of device interaction.
Player Interface Requirements
2. The bettor's interface must meet the following requirements:
a) Any resizing or overlaying of the bettor's interface screen must be accurately mapped to reflect changes in visual display and click points;
b) all areas of the touchscreen or buttons that allow interaction by the bettor with the interface and that affect the game must be clearly identified according to their function and operate in accordance with the rules determined by the game;
c) There must be no hidden or undocumented areas on the touchscreen that affect the game, its integrity, or its outcome;
d) There should be no hidden or undocumented buttons anywhere on the bettor's interface that affect the game, its integrity, or its outcome;
(e) The display of instructions and information must be adapted to the bettor's interface;
f) When the bettor's interface is displayed on a device with a reduced screen, a summarized version of the game information may be presented, with the exception of the paytable, provided that the complete version of the game information is available on a secondary screen, help screen, or other interface that is easily identifiable on the game screen where the bettor is located; and
(g) The presentation time for each piece of information must be sufficient for the bettor to read, even when several instruction and information items are displayed alternately on the bettor's interface.
Simultaneous Entries
3. The simultaneous or sequential activation of multiple interface devices for player interaction must not cause game malfunction or lead to results that are contrary to what was designed by the game architecture.
ONLINE GAME SESSION REQUIREMENTS
4. An online gaming session is defined as the period between the start of the online game that is the subject of a bet and its end, characterized by the bettor leaving the online game or by their inactivity in that game for thirty minutes.
Choosing an online game
5. The following requirements apply to selecting a specific game in the bettor's interface:
a) The online gaming platform must clearly inform the bettor of all games that are available for betting, clearly identifying the respective returns to bettor (RTP) and the payout table;
b) the bettor must be informed about the theme of the game that has been selected and that will be the subject of the bet;
(c) The bettor must not be forced to place a bet simply because they selected a game theme, and must be able to return to the main menu or game selection screen without placing any bet; and
(d) The default game screen, presented to the bettor when entering game mode from a main menu or the game selection screen, must not display the highest advertised prize, except when it was the result of the last game bet on by the bettor.
Online Game Requirements
6. The following requirements apply to a game, within a game session:
a) A game cycle consists of all the bettor's actions and game activities that occur from one bet to the next. A game cycle should begin after the bettor:
i. to place a bet or commit to betting; or
ii. Press a "bet" button or perform a similar action to initiate a bet, in accordance with the rules of the game;
b) Wages or stakes placed at any point, at the beginning or during the cycle of a game, must be subtracted from the credit counter or the bettor's graphic account balance. No bet that could result in the bettor having a negative balance should be accepted;
c) The following game situations should be considered part of a single game cycle:
i. subsequent free spins in games that award free spins;
ii. incentive prizes obtained from betting and features presented on a “second screen”; and
iii. games that allow the bettor to make choices;
(d) A game cycle will be considered complete when all wagered amounts are lost or when the final transfer of credits to the bettor's graphic account balance is made. The value of each prize at the end of a game cycle must be added to the credit counter or the bettor's graphic account balance; and
(e) It will not be possible to start a new bet in the same game session before the current game cycle is completed and the available betting amounts and game history have been updated, including the game functionalities, unless the action to start a new game somehow results in the termination of the current game.
Information to be presented to the bettor.
7. The bettor's interface must display the following information during a gaming session, except when the bettor is viewing an informational screen, such as a menu or help screen:
a) current values available for betting;
b) title of the game chosen for betting;
c) current stake amount and committed stake for all active bets;
d) any betting options placed by the bettor before the start of the game or during the game;
(e) For the last completed bet, the following information must be displayed until the next bet begins, until the betting options are modified, or until the bettor leaves the game:
i. accurate display of the latest bet result;
ii. value earned; and
iii. any active betting options of the bettor.
Credit Counter
8. Funds can be transferred from the bettor's graphic account balance to a credit counter during a gaming session. This transfer can be automatic, when the bettor's graphic account balance is automatically transferred to the credit counter, or by the bettor's decision, when the gaming platform presents transfer options to the bettor that require decisions before they are finalized.
9. Once the bet on the game is finished, the bettor should have the option to transfer part or all of the value back to their betting account balance.
10. Exiting a gaming session will cause all funds to be automatically transferred to the bettor's graphic account balance. Additionally, the credit counter must comply with the following requirements when in use:
a) The credit counter must be visible to the bettor at any time a bet can be placed, a transfer to or from the bettor's graphic account is permitted, or the counter is being increased or decreased;
b) the credit counter must be displayed in Reais; and
(c) If restricted incentive credits and unrestricted stakeholder funds are combined into a single credit account, the restricted credits must be wagered before any unrestricted stakeholder funds are wagered.
INFORMATION AND RULES OF THE ONLINE GAME
Information and Rules of the Online Game
11. The following requirements apply to game information, graphic art, paytables and help screens, including any written, graphic and audio information provided to the bettor directly from the bettor interface or from a page accessible to the bettor:
a) The interface and instructions for using the bettor's interaction device, the paytable information, and the rules of the game must be complete and unambiguous and must not be misleading or unfair to the bettor;
b) The information on a game's help screen must be accessible to the bettor without the need for deposited funds or placing a bet, and must include a description of any game functionality, such as free spins, the option to double bets, timers, symbol transformations, progressive and incremental jackpots;
c) Minimum, maximum, and other available bets must be displayed to the bettor;
d) the payout table information must be displayed at the start of the gaming session and must be available for the bettor to consult at any time during the gaming session;
(e) The paytable information must include all possible outcomes and winning combinations, along with their corresponding payout values, for all betting options available in the game;
f) The game's graphic design must clearly indicate that the prizes are presented in Reais (Brazilian currency);
(g) For artwork containing instructions announcing a prize in credits, it must be possible to win the advertised prize in a single game or in a series of games enabled by an initial game, and the artwork must clearly specify the criteria required to win the advertised prize;
h) the game must not make any changes to the advertised prizes after the bet has been placed;
i) The game instructions must be presented in writing, and may also be presented audibly in the graphic art;
j) The texts with the game instructions must be presented with contrast and dimensions that facilitate reading by the bettor;
k) When a given combination generates the possibility of multiple wins, there must be a clear description in the game's artwork of the composition of the win, observing the following:
i. The graphic design must clearly and in advance communicate the treatment of matching prize results. When a payline can be interpreted as having multiple winning combinations, it must be stated whether only the highest winning combination will be paid per line or whether all combinations will be paid;
ii. when the same symbol can qualify for both a line and a scatter combination payout simultaneously, or in cases where line and scatter combination payouts occur simultaneously on the same line, the graphic art must indicate whether the bettor will win both prizes or only the larger of the two; and
iii. The graphic art must clearly communicate the treatment of winnings from coincident scatter combinations in relation to other winnings from possible scatter combinations, indicating, for example, whether the scatter symbol combinations pay all possible prizes or only the highest prize;
l) When multiplier instructions are displayed in the graphic art, it must be clear to which situations the multiplier will be applied, observing the concept of multiplication factor addressed in this Ordinance;
m) All game symbols and objects must be clearly displayed to the bettor and must not be misleading, observing the following:
i. Game instructions that specifically correspond to one or more symbols or prizes must be clearly associated with those symbols or prizes;
ii. If the game instructions refer to a specific symbol, and the name given to this symbol could be confused with another symbol or imply other characteristics, then the visual display of the instructions must clearly indicate which symbol the instruction refers to;
iii. The game's symbols and objects must maintain their form in all game graphics, except while an animation is occurring. Any symbol that changes shape or color during an animation must not appear in a way that could be misinterpreted as some other symbol defined in the paytable;
iv. if the function of a symbol changes, such as in situations where a non-replaceable symbol becomes a replaceable symbol during a game feature, or the appearance of the symbol changes, the graphic art must clearly indicate this change in function or appearance and any special conditions that apply to it; and
v. If there are limitations regarding the location and appearance of any symbol, such as in cases where a symbol is only available during an extra play or on a specific reel strip, these must be indicated in the game's artwork;
(n) The graphic art must clearly indicate which symbols and objects can act as substitutes, and in which winning combinations the substitute symbol can be used, taking into account the multiplication factor of the paytable, identifying all phases of the game in which a substitute symbol is valid;
o) The graphic art must clearly indicate which symbols and objects can act as a scatter combination and in which winning combinations the scatter combination can be applied;
(p) The game's graphic art must contain written and graphic information to clearly explain the order in which the symbols must appear for a prize to be won or a game feature to be triggered, including numbers to indicate how many of each symbol and object are needed for a combination to be considered a winning combination;
q) The game should not advertise the possibility of future winnings, such as "triple payout soon," taking into account the randomness of the game;
r) The graphic art must disclose any restrictive features of the game, such as game duration limits and maximum payout values, that are implemented as an element of the game architecture; and
s) There should be no premium payment adjustments arising from collection funds, commissions, or fees charged by the operator.
Online games that allow multiple bets.
12. The following requirements must be applied to games in which independent multiple bets can be placed simultaneously:
a) Each individual bet placed must be clearly indicated so that the bettor has no doubt about which bets were made and the credits wagered on each of them;
b) the prize amount corresponding to each individual bet and the total prize amount must be displayed on the game screen; and
c) Each prize won must be presented to the bettor in a way that clearly associates the prize with the bet that paid it out. When there is a very large amount of information on winning bets to be presented, a summary screen is sufficient, and the possibilities for exceptions should be analyzed by the authorized certifying entity.
Online Line Games
13. The following requirements must be applied to line games:
a) For games with multiple lines, the game must provide a clear and detailed presentation of the paylines that are available to form the winning combinations displayed in the game's paytable;
b) each individual line to be bet on must be clearly presented to the bettor, and indicating the number of lines bet on is considered sufficient;
c) For games that allow multiple credits to be wagered on selected lines, the graphic art must:
i. For linear payments, clearly indicate that the earnings for each selected line are multiplied by the respective multiplication factor; or
ii. For non-linear payouts, specify all possible bets and their respective payouts;
d) the bet multiplier must be clearly displayed;
(e) The artwork must indicate any rules and limitations regarding how payments are assessed, including instructions on:
i. how the winning lines are considered, i.e., whether from left to right, from right to left, or both; and
ii. how individual symbols are considered, i.e., whether prize payments are awarded only for sequential combinations or as scattered combinations; and
(f) Winning lines must be clearly identifiable by the bettor, and when there are wins on multiple lines, each winning line must be displayed individually. Other intuitive methods of displaying winning lines, such as grouping common prize types, and the option for the bettor to ignore the detailed display of winning line results are permitted.
Online Crash Games
14. The following requirements apply to games where the bettor places a bet on a prize multiplier amount that gradually increases throughout the game until a payout or a collision occurs:
a) the games must be random, and not based on the gambler's skill;
b) the rules of the game must indicate to the bettor, before the start of the game:
i. the frequency with which the prize multiplier value increases up to the maximum value allowed by the game;
ii. the maximum multiplier value that the bettor can achieve;
iii. the minimum multiplier value at which the bettor can redeem the prize; and
iv. any functionality that allows the bettor to pre-select the prize multiplier value at which an automatic redemption will occur;
c) the collision game must clearly display to the bettor the increasing multiplier value during the game, according to the defined frequency;
d) The collision game must end when one of the following events occurs:
i. manual redemption by the bettor while the prize multiplier value is increasing and is above the minimum redemption value;
ii. Automatic redemption when the prize multiplier value increases to the amount pre-selected by the bettor for redemption, when supported;
iii. automatic redemption when the prize multiplier value increases to the maximum value established by the game; or
iv. collision, when the prize multiplier stops increasing and the bettor loses the game;
(e) When a redemption occurs, the prize amount at the time of redemption must be awarded to the bettor;
f) the game interface must ensure precise button or touchscreen clicks so as not to interfere with the player's interaction with the game; and
g) bets placed by bettors must be independent of the bets of others who are playing simultaneously.
Online Card Games
15. The following requirements must be applied to games that simulate cards being drawn from one or more decks:
a) At the beginning of each game or hand, cards must be drawn from randomly shuffled decks, and random numbers may be drawn as replacement cards at the time of drawing the random numbers for the first hand, provided that the replacement cards are used sequentially as needed and that the stored random number generator (RNG) values are encrypted;
b) Once drawn from the decks, the cards must not be returned, except if previously and clearly defined in the rules of the game;
c) The decks must not be shuffled again during the same turn, unless previously and clearly defined in the rules of the game;
(d) The game must inform the player about the number of cards in a deck and the number of decks in play;
(e) The value and suit of the cards must be clearly displayed to the bettor; and
f) Replacement cards must be distinguished from all other cards.
Online Blackjack Games
16. The following requirements must be applied to games that simulate a game of blackjack:
a) Insurance rules must be clearly explained if this option is available in the game;
b) The rules for splitting cards of the same rank (split pairs) must be clearly explained to the bettor;
c) The rules for doubling down must be clearly explained, including limitations on which combinations allow the "doubling down" option to be selected;
(d) Any limits on the number of cards that can be drawn by the player or the dealer must be explained, including the winners declared, if any, when the limit is reached;
(e) The rules for withdrawal, if any, must be clearly explained to the bettor;
f) If split pairs occur, the results of each hand must be presented;
(g) any special rules must be clearly explained to the bettor; and
h) all options available to the bettor at any point in the game must be displayed in the game's graphics.
Online Roulette Games
17. The following requirements must be applied to games that simulate a roulette game:
a) The method for selecting individual bets must be explained by the rules of the game;
b) the bets selected by the bettor must be clearly displayed on the screen; and
c) The result of each spin of the roulette wheel must be clearly displayed to the bettor.
Online Dice Games
18. The following requirements must be applied to games that simulate a dice game:
a) Each face of the die must clearly show the number of dots or other indication of the value contained on that face;
b) it must be clear which face is facing up on each die after the dice have been rolled; and
c) The result of each die roll must be clearly visible or displayed.
Online Sports or Racing Games
19. The following requirements must be applied to games that simulate sports or racing games:
a) Bets on the game must be individual and must not take into account the bets of other bettors;
b) the results of the game must be clear to the bettor; and
c) The rules for any specific betting options, such as perfecta, trifecta and quinella, and their respective payouts, must be clearly explained in the game's artwork.
Online Ball and Number Drawing Games
20. The following requirements must be applied to games that simulate drawing balls or numbers from a given container:
a) The drawing of balls and numbers for the draw must be carried out from a randomly mixed container that contains the complete set of all balls and numbers, as determined by the rules of the game;
b) at the start of each game, only the balls and numbers specified by the game rules should be in the container, and games with features that require drawing additional balls and numbers should be drawn from the original selection, unless otherwise permitted by the game rules beforehand;
c) the container must not be mixed again, except if this is permitted and described in the rules of the game; and
d) All balls and all numbers drawn must be clearly displayed to the bettor.
21. The following requirements must be applied to games in which the bettor pre-determines which balls or numbers are drawn:
a) All the bettor's choices must be clearly displayed directly on the game screen, and, when the game uses multiple cards, it will be acceptable for the bettor's choices to be accessible when flipping or exchanging cards;
b) the drawn numbers must be clearly identified on the screen;
c) the game should highlight the drawn numbers that correspond to the bettor's choices;
d) any special arrangements, if any, must be clearly identified;
(e) The screen must clearly display how many points were selected and how many correct answers were obtained; and
f) The rules for purchasing additional game features, if any, must be explained.
EVALUATING GAME RESULTS USING A RANDOM NUMBER GENERATOR (RNG)
RNG and Game Outcome Evaluation
22. The evaluation of the outcome of a game that uses a random number generator (RNG) must follow these rules:
a) When more than one RNG is used to determine different outcomes of a game, each RNG must be evaluated separately; and
(b) If each instance of an RNG is identical, but involves a different implementation within a game, each implementation must be evaluated separately.
Online Game Selection Process
23. The determination of chance events that result in a prize must be influenced, affected, or controlled only by the values selected by an approved RNG, in accordance with the following requirements:
a) When making calls to the RNG, the game must not limit the available results for selection, unless previously specified in the approved game architecture;
b) the game must not modify or discard the results selected by the RNG to accommodate specific behavior that is not in accordance with the game rules;
c) the game must not replace the losing result with one different from that selected by the RNG;
(d) Chance events must be independent and must not correlate with any other events within the same game or events from previous games, noting that:
i. a game should not adjust the probability of occurrence of an incentive prize or feature based on the history of prizes obtained in previous games; and
ii. A game should not adjust its theoretical return to player (RTP) based on previous payouts;
(e) Any associated equipment used in conjunction with the game platform must not influence or modify the game's RNG behavior and random selection process, unless the approved game architecture provides otherwise; and
f) Chance events should not be affected by any characteristic of the communication channel between the online gaming platform and the remote gaming device, and the bettor should be informed of the possibility of events that may negatively influence the game.
FROM THE RELIABLE ONLINE GAME
24. The following requirements must be applied to ensure the reliability of the game:
a) In the case of games whose outcome is random and in which the illusion of skill serves only to enhance entertainment, the information that the games are designed to give the bettor only the perception that he has control over the outcome of the game due to his skill or dexterity must be displayed on the help screens;
b) the games must not contain any hidden source code that could be exploited by the gambler to circumvent the game rules and/or the behaviors defined in the approved game architecture; and
(c) The result of each game must be displayed for a sufficient period to allow the bettor to calmly check the outcome of the game, with the bettor being allowed to ignore, by explicit choice, the display of a particular result.
Simulation of Physical Objects
25. When a game incorporates a graphical representation or simulation of a physical object used to determine the outcome of a game, the behaviors depicted by the simulation must be consistent with and in accordance with the real-world object, unless otherwise indicated in the game's artwork. This requirement does not apply to graphical representations or simulations used solely for entertainment purposes. The following requirements must be applied when dealing with a simulation:
a) The probability of any event occurring during the simulation that affects the outcome of the game should be analogous to the properties of the physical object, unless otherwise stated to the bettor;
b) when the game simulates multiple physical objects that would normally be independent based on the game's rules, each simulation must be independent of any other simulations; and
c) When the game simulates physical objects that have no memory of previous events, the behavior of the simulated objects must be independent of their previous behavior, so as to be non-adaptive and unpredictable.
Simulated Physical Mechanism
26. Games may utilize a simulated physics engine, understood as specialized software that simulates or approximates a physical environment, including behaviors such as movement, gravity, speed, acceleration, inertia, and trajectory. The simulated physics engine must be designed to maintain consistent game behaviors and environment, unless otherwise indicated to the bettor by the graphic art, and utilize the random properties of an RNG to impact the outcome of the game.
Probability of a Random Event
27. The mathematical probability of any random event occurring in a game must be constant, unless otherwise indicated beforehand in the artwork.
Regarding payout percentages, probabilities, and bonuses.
Requirements for the Percentage Payment Software
28. Each game should theoretically pay the bettor a minimum RTP of eighty-five percent (85%) during its expected lifespan. Accumulated, progressive, and incremental prizes, and incentive prizes should not be included in the payout percentage if they are external to the game, unless they are necessary for its operation. The following requirements must be observed:
a) the minimum percentage requirement must be met by all betting configurations in games; and
(b) When the game uses progressive or incremental jackpots to calculate the return to player (RTP), the minimum percentage requirement must be met using the lowest parameters available for the jackpot during the game's lifespan, such as the initial value or the minimum jackpot value.
Return to Bettor (RTP) Presentation
29. The graphic design must contain the RTP information for each game offered on the online gaming platform without requiring the bettor to start an online gaming session, provided the following requirements are met:
a) The graphic design must clearly explain how the presented RTP was determined and how the bettor can achieve this return, indicating, for example, the wagering requirements;
b) The variable contribution of prizes to the RTP must be clearly disclosed for games that offer progressive or incremental jackpots, limited-time prizes, or incentive prizes;
(c) For games that offer incentive prizes requiring the wagering of extra credits, the displayed RTP should consider that an additional bet has been placed, unless otherwise announced to the bettor; and
(d) If the RTP displayed in the graphic represents the actual RTP, the number of games used to calculate the displayed percentage must also be clear to the bettor, along with the period considered for the calculation.
Odds
30. The probability of winning the largest advertised prize, which is based solely on randomness, must materialize at least once in one hundred million (100.000.000) plays, unless the graphic art clearly highlights the actual probabilities of that prize being won by the bettor. This does not apply to multiple prizes won together in the same game where the aggregate prize is not advertised.
31. The rule in the previous item applies to betting categories that allow you to win the highest advertised prize.
32. The same rule does not apply to games that allow the bettor to win the highest advertised prize multiple times through the use of an incentive prize, nor to incentive prizes themselves.
REQUIREMENTS FOR INCENTIVE AWARDS
Online games that offer incentive prizes.
33. Games that offer incentive prizes must meet the following requirements:
a) A game that offers incentive prizes other than those that occur randomly must display sufficient information to the bettor to indicate the current status regarding the triggering of the next incentive prize;
(b) If a game requires obtaining several achievements to activate an incentive reward, or to issue a prize, the number of achievements needed to trigger the functionality or the prize to which it is associated must be indicated, along with the number of points already acquired;
c) the game must make it clear to the bettor that they are in incentive prize mode;
(d) If a game offers an incentive prize that allows the bettor to retain one or more reels, cards, or symbols for a new round or draw, then the retained reels, cards, or symbols must be clearly identified, and the method for changing these retentions must be clearly explained to the bettor;
(e) If an incentive prize is triggered after a certain number or combination of events or symbols has been accumulated in different rounds of the same game, the probability of obtaining similar events or symbols should not be impaired as the incentive prize progresses, unless previously disclosed to the bettor; and
(f) If an incentive prize consists of multiple events or rounds, then a counter must be maintained and displayed to the bettor to indicate the number of rounds initially awarded and the number of rounds remaining or, alternatively, to indicate the number of rounds that have already been played.
Interaction or Choices of the Bettor During an Incentive Prize
34. Games that offer an incentive prize that requires interaction or a choice from the player must not automatically make choices or initiate the incentive prize unless the game meets one of the requirements listed below and explains the mechanism for automatic initiation or choice in the game's artwork:
a) The bettor must have the option to choose and must explicitly acknowledge, by pressing a button or other interaction, the intention for the game to automatically initiate the incentive prize; or
b) The incentive prize should provide the bettor with only one choice, such as pressing the button to spin the reel. In this case, the functionality may start automatically after a period of at least two minutes.
Extra Credits Won During an Incentive Prize
35. If an ongoing incentive prize requires additional credits to be wagered to continue, the bettor must have the option to choose to participate. If all winnings from the ongoing game are accumulated in a temporary winnings counter, instead of being sent directly to the credits counter or to the bettor's graphic account balance, the game must:
a) to provide a means by which winnings held in the temporary counter can be wagered, to allow a bettor who does not have a sufficient amount of available credits to complete the functionality, or to allow the bettor to add credits to the credit counter or to their account balance; and
b) Transfer all credits from the temporary counter to the bettor's credit counter or graphical account balance after the functionality is completed.
Community Incentives
36. Online games cannot offer community incentive prizes, defined as those in which bettors contribute to or compete for a shared prize.
Double Bet or Similar Features
37. The following requirements must be applied to games that offer any functionality where the bettor can double and/or wager their credits. These games may use alternative terminology, such as "Double," "Triple," or similar terms, to describe this feature, observing the following:
a) All instructions regarding the incentive play must be displayed in the game's artwork and be accessible to the bettor without compromising the incentive play;
b) the feature should only be activated after a winning play has been completed;
c) the bettor must have the option to use the feature or not;
d) the option of doubling or tripling the bet, or similar, must result in a proportional theoretical increase in the bettor's winnings;
(e) The maximum number of bet doubling or tripling options, or similar options, that can be offered to the bettor, or the prize limit for which these options can be used, must be clearly disclosed to the bettor;
f) only credits earned in the main game should be available for the bettor to double or triple the bet, or similar feature, and it is not permitted to use any funds from the credits counter or the bettor's graphic account balance for this purpose;
(g) when the feature to double or triple the bet, or similar, is automatically interrupted before reaching the maximum number of rounds available, the reason must be clearly indicated to the bettor;
h) all game conditions under which the option to double or triple a bet, or similar, is not available, must be stated;
i) if the feature to double or triple the bet, or similar, offers a multiplier option, it must be clear to the bettor what the range of options and payouts is; and
j) If the bettor selects a multiplier during the doubling or tripling the bet feature, or similar, it must be clearly indicated on the screen which multiplier was selected.
Mystery Awards Features
38. Offering mystery prizes is not permitted; mystery prizes are defined as prizes paid out by a game that are not associated with a specific combination of the paytable.
ALTERNATIVE MODES OF ONLINE GAMING
Demo Mode
39. Demo mode allows a bettor to participate in a game without placing a bet. If the game supports this mode, the following requirements apply:
a) The demo mode must accurately represent the normal functioning of a paid game. Games with this mode enabled must not mislead the bettor about the probability of winning any prizes available in the paid version of the game;
b) It must be clearly displayed on the screen that the bettor is in demo mode for the entire duration of their free play;
c) Free spins must not increase the credit counter or the balance of the bettor's graphical account; specific counters for this mode are permitted, provided they are clearly named as such;
d) Free spins must be terminated whenever the bettor chooses to exit demo mode or when the free spins round is completed;
(e) When the free play ends, the game should return to its previous state;
f) Paid plays that can be played with credits received from an incentive prize should not be considered as free plays in demo mode; and
g) The demo mode should only be accessible to users registered with the betting operator.
Auto Mode
40. The automatic play mode allows a game to place bets automatically without player interaction, once game attributes such as bet amount have been previously selected by the player. If the game supports an automatic play mode, the following rules must be observed:
a) The automatic game mode must be safely controlled by means of a function that enables or disables the feature;
b) the automatic game mode must allow the bettor to choose an individual bet from the game, the number of bets to be made and the total amount to be wagered, and:
i. all limits set by the bettor must remain in effect during automatic mode;
ii. the game must display the number of remaining automatic bets or the number already placed, based on the limit set by the bettor; and
iii. Automatic mode will end automatically and return to manual play when the limits set by the bettor are reached;
c) the automatic mode must offer the bettor the option to end this mode whenever a play is finished, regardless of how many bets were initially chosen or how many remain; and
d) If the automatic mode allows changes to the settings by the bettor, these settings must revert to the default mode when the game returns to manual mode.
OF ONLINE PERSISTENCE GAMES
41. A persistence game is associated with a unique attribute, such as the bettor's identifier, and allows the bettor to accumulate resources, such as experience points, which can be used by the bettor to access new certified game themes, higher payout multipliers, or access to more advantageous free spins.
42. The persistence game must recognize a unique attribute that identifies the resources acquired and the level achieved by the player in previous rounds when they access the game later, presenting on its help screen a clear description of this function and the requirements needed to accumulate game resources, as well as how the player can redeem them in future plays.
Play the game online from a Saved Point.
43. Replaying from a saved point is a feature used in some persistence games where complexity increases or additional elements are added to the game as it progresses, allowing the player to save the game at critical points. The player can resume the game from that point at a later date and continue to the next objective, using the resources in new bets, observing the following:
a) Prizes won for reaching a save point must be clearly defined and displayed to the bettor before they place any new bets, and if a random prize can be won, the details and all possible payouts must be displayed to the bettor;
b) the game must provide an appropriate notification to the bettor whenever a save point is reached;
(c) If the rules or prizes of the game change as different levels are reached during the game from the saved point, these changes must be clearly displayed to the bettor and must be shown in the paytable; and
(d) If the saved game state is not maintained indefinitely, the game must indicate to the bettor any limitation or expiration date of the saved data that is stored for use in subsequent bets.
OF PROGRESSIVE AND INCREMENTAL ACCUMULATED REWARDS
44. This section applies to accumulated prizes that are incremented based on plays as follows:
a) Progressive jackpots are increased according to the credits wagered in the game; and
b) Incremental accumulated prizes behave identically to progressive prizes, except that they are increased based on the occurrence of one or more events defined in the game rules, and may also be increased based on the credits wagered by the bettor.
Accumulated Prize Screen
45. The accumulated prize screen will be used to display the current accumulated prize amount or the amount to be paid, with the respective multipliers, for all bettors who are individually playing a game that may trigger this prize, subject to the following requirements:
a) As each play is completed, the current value of each accumulated prize must be updated on the respective screen, at least every thirty seconds from the event that generates an increment, to reflect the actual value of the prize to be paid, and the use of digital odometers and other similar forms of updating is permitted;
b) when the accumulated prize screen can only display a limited number of digits, a maximum prize limit or ceiling must be required, observing this digit limit; and
c) The values must be displayed, with their respective multiplier, with the greatest possible accuracy within the limitations of communication delays and latencies.
Maximum Limits for Accumulated Prize Values – Ceiling
46. Once the maximum prize limit, or ceiling, defined for a jackpot is reached, it must remain at that value until it is awarded to a bettor, subject to the following:
a) all additional contributions must be credited to a reserve or diversion fund; and
b) The ceiling value and the corresponding multiplier shown in the graphic must be accurate.
Linked Probabilities
47. For accumulated prizes linked to multiple games, unless previously presented to the bettor, the probability of winning the accumulated prize should be proportional to the amount wagered by the bettor on a specific game.
Misappropriation of Accumulated Prize
48. In cases where a portion of the contributions to the accumulated prize is transferred to another fund to be used as defined in the accumulated prize architecture, and may be added to the initial value of the next prize or used to pay concurrent winnings, the following requirements must be observed:
a) the logic for transferring the accumulated prize money implemented should not have an infinite mathematical expectation;
(b) the transfer funds must allow for the accounting of contributions already transferred after reaching the established upper limit; and
(c) When a transfer fund is used to finance the reset value of an accumulated prize, the reset value must assume an empty transfer fund for the purposes of RTP calculations.
Accumulated Prize Earnings
49. Jackpot prizes may be paid out based on obtaining winning combinations or symbols, or by other criteria defined in the game rules. When a jackpot prize is triggered, the following requirements must be observed:
a) The winning bettor must be notified of the accumulated prize, and payment must be made at the end of the game in which the prize was won;
b) contributions to increase the accumulated prize cannot be lost and prize payments must not be rounded down or truncated, unless they are transferred to the initial value for prize restart;
c) When the accumulated prize is paid out, the amount may be added to the bettor's credit account if:
i. the credit counter is maintained in the format of value in Reais;
ii. the payment of the accumulated prize is increased by whole credit amounts; or
iii. the accumulated prize payment is correctly converted into credits when transferred to the credits counter, in a way that does not confuse the bettor; and
d) The accumulated prize should be updated to the initial value and normal operations should continue.
50. A jackpot may be disabled or terminated after being paid out if the game is set to automatically disable it or to set a non-incrementing jackpot in its place.
Interleaving the Accumulated Prize Levels
51. In cases where accumulated prizes offer multiple prize value levels, when a single winning combination can be associated with more than one of the combinations available in the paytable, unless explicitly defined otherwise in the game rules, the bettor should always receive the highest possible value based on all combinations to which the result is associated.
Prizes Accumulated from Mystery Events
52. Accumulated prizes triggered by mysterious events using hidden triggers not clearly defined in the game's paytable cannot be offered.
Accumulated Prizes Paid to Multiple Bettors
53. The online gaming platform must be designed to accurately identify and record the order of payment of the accumulated prize when multiple bettors win the prize almost simultaneously. The total prize amount displayed must be awarded to the bettor who first completed the combination that triggers the accumulated prize. When it is possible for multiple bettors to win at the same time, the total prize amount must be awarded to each winning bettor, without the possibility of splitting the prize.
FROM THE ONLINE GAME REVIEW
Viewing the review by the bettor
54. The option to review the game must be provided to the bettor, either as a replay of the round or through a description of it. This option must clearly indicate that it is a replay of the previous game.
Required Information on the Recent Plays Screen
55. The game review must consist of graphic, textual, or video content, or some combination of these options, or other means, provided that a complete and accurate reconstruction of the game's outcome and the bettor's actions is possible. The game review must display the following information, as applicable:
a) date and time the play occurred;
b) the amounts wagered on the hand, if it is a game that allows multiple bets on the same hand;
c) the image associated with the outcome of the play, either graphically or through a clear and precise text description;
d) the amounts available for bets at the beginning and end of the game;
(e) the total amount wagered, including any incentive credits;
f) the total amount earned, including:
i. any incentive credits or awards; and
ii. any progressive or incremental accrued prizes;
g) any amount spent, even if not related to the bet, between the beginning and the end of the game;
h) the results of any choices made by the bettor that could affect the outcome of the game;
i) the results of any intermediate phase of the play, such as double bets or incentives; and
j) If a progressive and/or incremental accumulated prize has been won, an indication that the prize has been awarded.
Screen showing the last plays of incentives or special rounds.
56. The recent plays screen must reflect at least the last fifty completed incentive events and special rounds. If an incentive or special game consists of “x number of events”, each with separate outcomes, each of the “x events”, up to fifty, must be displayed with its corresponding outcome, regardless of whether the outcome was a win or a loss.
ONLINE GAME DEACTIVATION REQUIREMENTS
Disabling the online game
57. When a game or any other game-related functionality is disabled by the gaming platform while sessions are in progress, all functionalities available at the start of each session must remain unchanged until the end of said sessions.
58. Only bettors should end their sessions; the gaming platform is not permitted to do so, except for periods of inactivity.
59. In the event of a game or feature being deactivated during a session, bettors must be explicitly notified of the deactivation through the game's graphics. This notification must be displayed on a screen before a new round, containing a button indicating that the bettor acknowledges the message.
Deactivation of the Accumulated Prize
60. When an accumulated, progressive, or incremental prize is deactivated, such as due to intervention by the betting operator, error condition, or expired time limit, the following requirements shall apply:
a) The bettor must be shown a message indicating that the accumulated prize will no longer be available;
b) it should not be possible to increase the accumulated prize value while it is deactivated; and
c) After reactivating the accumulated prize, it should be possible to return to the identical parameters prior to deactivation, including the prize amount.
61. When the minimum percentage requirement is no longer met due to the disabling of the accumulated prize, the games linked to it must also be deactivated.
ONLINE GAMES SUSPENDED
62. A game will be considered suspended when the outcome of the game remains unresolved or the result cannot be properly communicated to the bettor. Suspended games may result from one of the following situations occurring during the game:
a) loss of communication between the gaming platform and the remote gaming device used by the bettor;
b) restarting the game platform;
c) Malfunction or restart of the remote gaming device;
d) abnormal termination of the game software; or
(e) Sending a command via the gaming platform to disable a game.
Online gambling betting suspended.
63. Bets associated with a suspended game that may continue in the future must be maintained by the gaming platform until the game is completed. Bettors' graphic accounts must reflect any values held on suspended games.
Completion of a Suspended Online Game
64. The gaming platform must provide a mechanism for a bettor to complete a suspended game. A suspended game must be resolved before a bettor is allowed to participate in another session of the same game, observing the following:
a) When no action is required from the bettor to complete a play, the game will be allowed to return to the completed state, provided that the game history and the bettor's credit counter or account balance reflect the final situation of a completed game; and
(b) When an action by the bettor is required to complete the game, the game must revert to the state it was in before the suspension and allow the bettor to complete the game, unless any rules or terms and conditions for replacing the game are disclosed to the bettor beforehand.
REQUIREMENTS FOR LIVE ONLINE GAMES
65. Bets placed through online gaming platforms on live gaming events, conducted by attendants such as croupiers, or by gaming equipment such as automated roulette, in live gaming studios certified by a certifying entity authorized by the Secretariat of Prizes and Betting of the Ministry of Finance, must comply with the following requirements:
a) all stages of the game must be viewable by all bettors through a remote, real-time audio and video transmission using streaming, narrowcast, broadcast or other technology, and a graphical interface;
b) The online gaming platform must receive instructions from each bettor through the bettor interface or other communication channel to facilitate the bettor's decisions when necessary; and
(c) In addition to the requirements specified in this section, the betting operator or third-party service provider that maintains these components, services or applications must comply with the operational procedures and controls indicated in the section “Requirements for live online gaming studios” of Annex II.
Live Game Information
66. In addition to the other requirements in this Annex, the following display requirements shall apply to live games:
a) The online gaming platform must:
i. clearly describe the procedures in place for handling interruptions to live games caused by disruption of data, video, and voice streams from the network server during a game, such as internet connection drops or malfunctions of the simultaneous transmission control server;
ii. indicate the possibility of human error by the game attendant and system error by the specialized device, as well as how the errors will be resolved; and
iii. identify any correlation between the bettor's selection of bets through the online gaming platform and what will be displayed in the video feed, such as the bettor's physical chips and their values;
b) the online gaming platform cannot provide any real-time information regarding the live game being wagered on, which could be used by the bettor to help them:
i. to project or predict the outcome of a game;
ii. In the case of card games, track cards that have been played and cards that have not yet been played;
iii. analyze the probability of an event related to a game occurring; or
iv. to analyze the strategy to be used in a game for playing or betting, unless permitted by the rules of the game; and
(c) In the case of live games that rely on event monitoring, bettors must be advised that live streams may be subject to delays or interruptions. When a delay is perceived or created by the online gaming platform, the scale of the delay must be displayed to the bettor.
Live Game Results Data
67. Live game result data refers to any result generated or detected by specialized devices during the game, including the result of the bettor's wager, as well as the intermediate phases that affect the result. Game result data must be transmitted online to the bettor immediately after its generation or detection, and may be automatically recorded by specialized devices, provided that the software used for automated recognition:
a) ensure a high degree of accuracy in identifying, generating, and transmitting the game result data report to the online gaming platform;
b) Do not provide any information that could be used to compromise the device and its components, such as cards contained in the shuffler or card dispenser;
c) do not interfere with or modify the device's behavior beyond the functionalities associated with the software; and
d) Include a manual operation mode to allow for the correction of an incorrect result, such as when the device misinterprets a card or the ball's position, if such corrections are not made directly by the gaming platform. The bettor must be aware that the manual operation mode is being used.
Physical Randomization Devices in Live Games
68. Live games must utilize randomization devices, such as physical randomization devices, to generate game results, observing the following:
a) The results from the physical randomization device must be digitized into the game's result data and securely transmitted to the online gaming platform via specialized devices for processing without alteration;
b) the game result data must be recorded by the online gaming platform and made available to the bettor for review immediately after its generation; and
(c) At any time during the game, the game result data must match the result generated by the physical randomization device, except for human error or an error that can be corrected manually. If there is a discrepancy between the physical randomization device and the game result data, the result from the physical randomization device shall be considered correct.
ANNEX II
LIVE GAME STUDIOS
REQUIREMENTS FOR LIVE ONLINE GAME STUDIOS
Live Online Gaming Studio Security
1. The live gaming studio must have a defined location and adequate physical security controls. Secure areas, consumables, and live online gaming equipment must be protected by appropriate entry controls and security procedures to ensure that only authorized members are permitted access, in accordance with the following guidelines:
a) The areas where live games take place, and the entire area near the gaming equipment and its access points, must be protected by physical barriers and access security systems; and
b) Access points, such as delivery and loading areas and other points where unauthorized persons may enter the areas where live games take place, must be controlled and, if possible, isolated from the operations areas to prevent unauthorized access.
Surveillance and Registration
2. The live online gaming service provider must install, maintain, and operate a surveillance system capable of monitoring and recording continuous and unobstructed views of all live games, observing the following:
a) Continuous recording of all online games played must be made so that:
i. the information necessary to properly reconstruct each online game, in accordance with the applicable game reconstruction requirements stated in the section entitled “Required Information on the Last Play Screen”, when not displayed by the online gaming platform itself, must be identifiable and distinguishable;
ii. the date and time of each online game can be determined with an accuracy of no more than one second difference from the clock used by the system; and
iii. the sequence of online games in relation to each other can be determined;
b) Procedures must be implemented to ensure that the recording:
i. Cover the location where the live game was played with sufficient detail to confirm that the rules and procedures of the game were followed and to identify any discrepancies;
ii. be captured in a way that prevents interference or exclusion;
iii. can be reviewed by the betting operator and the Prizes and Betting Secretariat of the Ministry of Finance in the event of a complaint from the bettor; and
iv. be maintained for at least 90 (ninety) days after the game takes place;
c) must provide each bettor with an audio and video stream of equivalent quality, where:
i. this equivalence must be measured and verified whenever communications are initiated, including reconnection due to signal interruptions or restart when the signal has been cut off; and
ii. A minimum signal connection requirement must be established, enforced, and disclosed to the bettor;
d) prevent anyone from accessing the game's outcome before finalizing a bet;
(e) record the game results before publishing them on the online gaming platform; and
f) be equipped with a mechanism that allows an authorized employee to cancel the game results, if necessary.
Live Online Gaming Equipment
3. The live online gaming service provider must provide a secure location for the installation, operation, and use of gaming equipment, including simultaneous broadcast control servers, game servers, and communication equipment. Security policies and procedures must be implemented and reviewed at least annually to ensure that risks are identified, mitigated, and anticipated through contingency plans. Furthermore, live online gaming equipment must meet, at a minimum, the following requirements:
a) They must be installed according to a defined plan, and records of all installed equipment must be maintained;
b) They must be installed or protected to reduce the risks of:
i. environmental threats and hazards;
ii. opportunities for unauthorized access;
iii. power outages; and
iv. other interruptions caused by failures in public support services;
(c) Access to live online gaming equipment by game attendants must be controlled by an access procedure to ensure that only authorized game attendants are permitted access, and it is not possible to modify the configuration settings of the live online gaming equipment without a secure, authorized process; and
(d) To ensure its continued availability and integrity, live online gaming equipment must be properly maintained, inspected, and repaired at least annually by designated staff to ensure it is free from defects or mechanisms that could interfere with its operation.
Live Online Gaming Consumables
4. The consumable materials used by live online gaming services must meet, at a minimum, the following requirements:
a) Procedures must be implemented to track the inventory of consumable materials from receipt, through storage, installation, use, removal, and destruction, with an audit trail associated with all materials showing which designated personnel had access to the consumable materials at a given time for a given operation;
b) Random inspections should be carried out at least annually on consumable materials in use, from disbursement to withdrawal; and
c) Consumable materials used must be destroyed in a way that prevents their accidental reuse in live online games, rendering them permanently unusable.
Procedures for Live Online Games
5. The following procedures must be in place for live online gaming service providers and should be reviewed at least annually to ensure that risks are identified, mitigated, and addressed through contingency plans, observing the following:
a) Procedures must be in place to allow for an adequate response to any security issues in live online gaming services;
(b) Procedures must be implemented to prevent anyone from tampering with or interfering with the operation of any live online game or gaming equipment;
(c) Separate procedures must exist for each live online game, and new games must have their procedures implemented before being offered to bettors;
d) The following procedures must be in place for the live online gaming service provider's staff, including game attendants:
i. Procedures should be implemented to conduct at least annual background checks on staff;
ii. The team must undergo adequate training to deliver live online games fairly, in accordance with documented procedures and game rules. Evidence of training and refresher training, which will be conducted at least annually, must be maintained;
iii. The team must be trained and regularly reminded about any physical behavior that is prohibited or mandatory, including hand signals, conversations, and handling of letters;
iv. Policies and procedures relating to rotations, shift patterns, and allocation must be documented, including indicating how online game attendants are allocated to tables and games, without prior knowledge of which ones they will attend, and with their in-game time set at a level that prevents the development of harmful relationships, and changes to online game attendants in exceptional circumstances;
v. a method for reasonably detecting bettors who reject games and reapply to another of the same type of online game repeatedly until they reach their preferred game;
vi. Document retention must be robust, allowing employee records to be audited and investigations to be carried out when employees are directly involved in the facts under investigation or when their presence at a particular location and/or time is crucial to understanding a chain of events;
vii. The procedures for hiring and firing employees must be documented;
viii. A supervising employee must always be present when live online games are taking place; and
ix. Personnel records must be kept for each live online game;
(e) Procedures relating to anomalous events that may occur during live online games must be documented and understood by the team, including but not limited to:
i. Malfunction of a specialized device or physical randomization device, including detection of an incorrect result;
ii. cards that fall;
iii. failures in negotiations with bettors;
iv. new turns;
v. aborted games; and
vi. closing of the table or the game;
(f) Consistent card shuffling procedures must be implemented, including verification of card count, shuffling frequency, and reordering instances, with card shuffling being recorded;
(g) Procedures must be implemented to ensure that a single team member is not able to assume all functions related to the management of the online game and that there is a separation of responsibilities before, during, and after the game;
h) Procedures must be implemented to deal with the disconnection of bettors or any interruption of audio, video, or data stream during a live online game;
i) Procedures must be implemented to ensure that bets placed on live online games comply with the following:
i. when bets are placed based on verbal instructions from the bettor, the content of the bet must be communicated back to and acknowledged by the bettor before the bet is confirmed;
ii. when an online gaming attendant is receiving bets indicated by the bettor, the bettor must be provided with a clear indication or notification as to whether the bet has been accepted or rejected, in whole or in part; and
iii. the winning bettor is notified of their win, including the amount won after the online game is completed, and their graphic account balance is updated immediately or when they exit the game;
j) Variations in the operation of card shufflers and roulette wheels, ball blowers, dice shakers, or other live online gaming equipment must be incorporated into the game procedures to maintain randomness;
k) Procedures must be implemented to ensure that "card shoes" and similar specialized devices and physical randomization devices are tamper-proof after being loaded to prevent interference before and during the game;
l) To ensure and maintain their integrity, any specialized devices and physical randomization devices must be inspected at least annually and tested for reliability, observing that:
i. all consumable materials or live online gaming equipment that will be subjected to this hardware must be checked for defects before processing, to prevent the game from being interrupted; and
ii. Records of all tests must be kept;
(m) There must be procedures to inform the bettor when the manual operating mode of the specialized device is activated, and tracking must be enabled to allow for subsequent analysis;
(n) There must be policies and procedures in place to identify and replace specialized devices and physical randomization devices that exhibit an unacceptable level of error; and
(o) Procedures must be implemented to maintain records of live online games and group game events into statistics that can be analyzed for trends related to game, team, or location performance in the gaming environment, including statistics relating to supervisors, shifts, procedural violations, as well as other incidents, irregularities, and errors.
ANNEX III
GLOSSARY
Independent bets: Bets placed by a bettor that do not depend on or influence the outcome of other bets placed by that bettor or by other bettors.
Graphic art: Graphics, thematic art, help screens, and other textual information of the online game that are displayed through the bettor's interface.
Broadcast: The process by which specific information is disseminated or transmitted to multiple recipients simultaneously.
Card shoe: A gaming device used by croupiers that contains multiple decks of cards, allowing more games to be played, reducing shuffling time and the chance of cheating.
Game cycle: The set of actions taken by the bettor and game activities that occur from one bet to the next bet, or until credits are transferred to the credit counter or the bettor's graphic account.
Scattered combination: A combination based on occurrences of symbols that appear in any position on the reels, rather than appearing sequentially on the same payline.
Critical component: Any component whose failure or compromise may lead to the loss of the bettor's rights, loss of revenue for the Union or legal recipients, impediment or difficulties in the regulator's access to operational information, occurrence of unauthorized access to betting system data, or non-compliance with the rules governing fixed-odds betting operations in the country.
Credit counter: A feature that keeps available funds in credits, temporarily transferred from the bettor's graphic account balance, for placing a bet in an online game.
Contributions: Financial values directed towards increasing the accumulated, progressive, and incremental premium.
Incentive Credits and/or Prizes: Credits and/or prizes that are based on predetermined events or criteria established in the online game rules.
Unrestricted incentive credits: Incentive prizes that can be redeemed for cash by the bettor.
Restricted incentive credits: Incentive prizes that have no cash redemption value or cannot be redeemed until a wagering requirement or other restrictions associated with the credits are met.
Diversion of accumulated prize money: When a portion of the accumulated prize money contributions is transferred to another fund to be used as needed by the progressive or incremental accumulated prize money architecture, it may be added to the restart value of the next accumulated prize money or used to pay simultaneous gains.
Physical randomness device: Random Number Generator – RNG that generates results mechanically, employing the laws of physics, including, but not limited to, mechanical wheels, cylinders, blowers, and scramblers.
Gambler interaction device – An internal or external device that connects to a machine and records various types of commands from the gambler, allowing them to interact with the machine and potentially affect the outcome of a game, such as touchscreen displays, joysticks, handheld controllers, camera systems, and similar devices.
Remote gaming device: A device used by the bettor to place bets and interact in an online game, such as computers and mobile devices.
Doubling down: An online gaming feature available to bettors that allows them to double their stake or bet their winnings back within the same betting cycle.
Fund: Accumulated reserve of monetary contributions to be used for progressive or incremental accumulated premiums.
Divert fund: A reserve of funds collected according to a contribution schedule intended to finance progressive and incremental accumulated premiums or to pay premiums earned simultaneously.
Identifier: Any specific and verifiable fact relating to a bettor that is based on objective criteria related to him and that can be used to influence any prescribed change in a game setup.
Community incentive: A type of incentive prize where bettors collaborate or compete for a shared prize.
Bettor interface: Application or interface program through which the bettor views and interacts with betting software and online sports betting and gaming platforms to communicate their actions to the betting system.
Free play: Plays in which the bettor participates in the demo mode of a game, without the need to place a bet.
Play from a saved point: A feature used in some persistence games where complexity increases or elements are added to the game as it progresses, allowing the player to save the game state at critical points.
Live online gaming: Gaming conducted by a game attendant, such as a croupier, or by some live gaming equipment, such as an automatic roulette wheel, in an environment where bettors have the ability to review bets and communicate their decisions through the online gaming betting platform.
Multiple bet game: A game in which several independent bets can be placed simultaneously.
Persistence game: A game associated with a unique attribute, such as the bettor's identifier, that allows the bettor to accumulate resources, such as experience points or incentive prizes, which can be used by the bettor to access new certified game themes, higher payout multipliers, or access to more advantageous free spins.
Automatic mode: A game mode that allows a game to place bets automatically without player interaction, provided that game attributes, such as bet amount, have been previously selected by the player.
Demo mode: A game mode that allows the bettor to place bets without risking any money in the expectation of winning a prize, which is not possible anyway.
Narrowcast: Transmitting a message in a targeted way to a specific audience, through radio, podcast, newspaper, television or the internet.
Perfecta: A bet in which the bettor indicates the first and second place finishers in a competition in a pre-defined order.
Incremental accumulated prize: A monetary prize that increases with the occurrence of one or more specific conditions – defined events – established by the rules of the game, and can be increased using the credits wagered in the game.
Progressive jackpot: A monetary prize that increases according to the credits wagered in the game.
Mystery prizes: Prizes paid out by a game that are not associated with a specific combination of the paytable.
Third-party service provider: An entity that acts on behalf of a betting operator to provide services used for the overall conduct of online games.
Quinella: A bet in which the first two places in a competition must be predicted, but not necessarily in the correct order of arrival.
Game rules: Any written, graphic, and audio information compiled by the betting operator with the aim of summarizing parts of the internal controls and other information necessary to inform the public about the operation of online games.
RNG, random number generator: A computational or physical device, algorithm, or system designed to produce numbers that are impossible to predict.
RTP, Return to Player: The ratio between the total amount won and the total amount wagered by a bettor. This can be theoretical, based on mathematical calculations or simulations, or real, calculated taking into account the actual values of a game.
Online gaming session: The period between the start of the online game that is the subject of a bet and its conclusion, characterized by the bettor leaving the game or being inactive for thirty minutes.
Betting software: Software used by the bettor to participate in bets and financial transactions with the betting system and with sports betting and online gaming platforms that, based on its design, is downloaded or installed on the betting device.
Split Pairs: A strategic play in blackjack that creates two separate hands, each with its own bet, meaning the player could win or lose double, depending on the outcome.
Streaming: Technology for transmitting multimedia content via the internet.
Payout table: A certified online game table that translates its mathematical behavior based on manufacturer data, including the return percentage and reflecting all possible payouts or prizes.
Accumulated prize screen: A display used to indicate the value of the progressive accumulated prize or information about the incremental accumulated prize.
Touchscreen: A video display device that also acts as a device for inputting commands by the bettor using electrical touch points on the display screen.
Trifecta: A bet in which the bettor selects the top three finishers in a competition in the correct order of arrival.
Restart Value: The value of a progressive or incremental accumulated prize initially offered before it begins to increase.
Initial Value: Initial value of a progressive or incremental accumulated prize, not including diversion funds.
This content does not replace that published in the certified version.
